Cookie Policy

Last Updated: October 31, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. FORENSYTS uses cookies and similar tracking technologies to enhance your experience on our platform.

2. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in to your FORENSYTS account and maintain your session securely across page visits.
  • Security: To detect and prevent fraudulent activity, unauthorized access, and to enforce our security policies.
  • Preferences: To remember your settings and preferences such as language, display options, and remembered credentials (if you opt in to "Remember me").
  • Analytics: To understand how visitors interact with our website so we can improve performance and user experience.
  • Functionality: To enable core features of the platform, including the customer portal, support ticketing, and product licensing systems.

3. Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and anonymous.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your login details if you choose "Remember me."
  • Device Fingerprinting: We use a secure device fingerprint stored locally to recognize trusted devices and reduce repeated authentication prompts. This data is never shared with third parties.

4. Third-Party Cookies

We do not sell or share your cookie data with third parties for advertising purposes. Any third-party services we integrate (such as analytics providers) are required to handle your data in accordance with applicable privacy laws and our data processing agreements.

5. Managing Cookies

You can control and manage cookies in several ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling certain cookies may affect the functionality of the FORENSYTS platform, including your ability to log in or use the customer portal.

To manage cookies in your browser, refer to your browser's help documentation:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Cookies and site permissions
  • Safari: Preferences → Privacy → Manage Website Data

6. Data Retention

Session cookies are deleted when you close your browser. Persistent cookies (such as "Remember me" preferences) remain on your device for a defined period or until you delete them manually. Authentication tokens are invalidated upon logout or expiry.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: